The Privacy Policy of Zerion Apex, a digital service managed and operated by ZERION APEX INFORMATICS PRIVATE LIMITED, explains in detail how your personal details are gathered, handled, and used whenever you interact with our platform or make use of our services. Please be aware that this policy does not extend to external websites linked from our platform or to third-party businesses featured on Zerion Apex.
Throughout this document, the terms “we,” “our,” and “us” specifically denote Zerion Apex, while “you,” “your,” “user,” or “users” indicate individuals who access and engage with the platform. If you do not agree with the practices described here, you are advised to discontinue further use of Zerion Apex.
This Privacy Policy is to be understood in alignment with our Terms and Conditions, as both collectively define the framework for using Zerion Apex.
When you interact with our platform, we collect a range of information to facilitate secure transactions, ensure compliance, and enhance user experience.
We may collect personally identifiable information such as your full name, email address, phone number, physical address, and, where required by regulations, government-issued identification (such as PAN or Aadhaar) for KYC (Know Your Customer) purposes.
In the course of processing payments or enabling financial services, we also collect financial data like your bank account details and invoice or billing details. Transaction records are retained to comply with regulatory standards and provide customer support.
To improve platform performance and ensure secure access, we collect technical data such as your IP address, browser type and version, device information, operating system, and logs that include timestamps and user activity. This also includes referral links and clickstream behavior to help us understand how users engage with our services.
Our website may also use cookies and similar tracking technologies to remember user preferences, manage sessions, and optimize functionality. These technologies help us deliver a more personalized experience while also assisting in fraud detection and analytics.
We do not sell, trade, or rent your personal information to third parties for marketing purposes. However, we may share your data with trusted third parties under specific circumstances.We use the information we collect for the following purposes:
We do not sell or rent your personal information. However, we may share your data with:
To process transactions securely and efficiently.
To confirm payment completion and related transactional information.
With third-party vendors who support operations such as KYC verification, fraud detection, IT infrastructure, cloud hosting, and analytics.
Where required by law or in response to valid requests by public authorities (e.g., court orders, government agencies).
In case of merger, acquisition, asset sale, or bankruptcy, your information may be transferred as part of business assets.
We retain your personal and transactional information only as long as necessary to fulfill the purposes outlined in this policy or as mandated by applicable laws and financial regulations. For example, KYC documents and transaction records are typically stored for a period ranging from 8 to 12 months, depending on legal requirements.
After this retention period expires, your data is either securely deleted or anonymized to ensure it cannot be traced back to you.
Protecting your information is one of our highest priorities. We use advanced security technologies, including SSL/TLS encryption, to protect data in transit between your browser and our servers. Your financial data is stored on systems that comply with encryption, ensuring industry-standard protection.
Our infrastructure undergoes regular vulnerability assessments and security audits. Access to sensitive data is restricted to authorized personnel who are trained in data protection and operate under strict access control policies. Additionally, we employ real-time fraud monitoring tools, multi-factor authentication, and data loss prevention systems to mitigate risks.
Although we follow best practices to secure your data, it’s important to understand that no method of transmission over the internet is completely secure. We urge users to take precautions such as using strong passwords and not sharing login credentials.
Depending on your location and applicable laws (such as GDPR), you may have the following rights:
To exercise any of these rights, please contact us at operations@zerionapex.com
Our platform uses cookies and other similar tracking tools to enhance functionality and personalize user experience. Cookies help us remember your preferences, maintain your login session, and gather usage statistics to identify areas for improvement.
You have control over your cookie settings and can manage them through your browser. Please note that disabling cookies may impact your ability to access certain features or complete transactions.
Our website or platform may contain links to third-party websites, tools, or plugins (such as banks, KYC providers, or analytics platforms). We are not responsible for the privacy practices or content of such third parties. We recommend reviewing their respective privacy policies before providing any personal information.
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that we have collected data from a child without verifiable parental consent, we will delete it promptly.
We may update this Privacy Policy from time to time to reflect legal, technical, or business changes. All updates will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy regularly to stay informed about our practices.
By accessing or using our website and services, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy. If you do not agree with our practices, you should not use our services.
If you have any questions, concerns, or complaints regarding this Privacy Policy, please contact at operations@zerionapex.com
