This Disclaimer (“Disclaimer”) applies to the use of the payment solution services (“Services”) provided by Zerion Apex (“Company,” “We,” “Us,” or “Our”). By accessing or using our website, mobile application, APIs, or any related services, you (“User,” “You,” or “Your”) acknowledge and agree to the terms set forth below.

No Guarantee of Uninterrupted Service

While we make every effort to ensure our Services are available at all times, we do not guarantee uninterrupted, error-free, or secure access to our platform. Downtime may occur due to maintenance, upgrades, technical issues, or circumstances beyond our control.

Transaction Processing

• We act solely as a payment processing intermediary between merchants and their customers.
• We are not responsible for the quality, safety, legality, or delivery of the products or services purchased through our payment solution. Any disputes regarding the transaction must be resolved directly between the buyer and the merchant.
• Payments may be delayed or declined due to factors including, but not limited to, bank or network downtime, insufficient funds, fraud detection, or regulatory compliance requirements.

Regulatory Compliance

• We comply with applicable Indian laws, including the Digital Personal Data Protection Act, 2023 (DPDP Act), Information Technology Act, 2000, RBI Guidelines, and Payment Card Industry Data Security Standard.
• Users are responsible for ensuring that their use of our Services complies with all applicable laws and regulations.

No Financial or Legal Advice

Information provided on our website or through our Services is for general informational purposes only and should not be considered financial, legal, or tax advice. You should consult a qualified professional before making any financial or legal decisions.

Third-Party Links and Services

Our platform may contain links to third-party websites, applications, or services. We do not endorse or control these third parties and are not responsible for their content, terms, privacy policies, or practices.

Security and User Responsibility

• We implement strong security measures to protect your information. However, we cannot guarantee complete security against hacking, unauthorized access, or other cyber threats.
• You are responsible for safeguarding your account credentials, payment details, and any personal information shared while using our Services.

Limitation of Liability

To the maximum extent permitted by law:

• We shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from your use of our Services.
• Our total liability in any matter related to the Services shall be limited to the transaction fees paid to us for the specific transaction in question.

Changes to This Disclaimer

We may update this Disclaimer from time to time to reflect changes in our services, laws, or regulatory requirements. Continued use of our Services after such changes constitutes your acceptance of the updated Disclaimer.

If you do not agree with any part of this Disclaimer, you should immediately discontinue using our Services.